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Guardrail
Help & Support

How Can We Help?

Find answers in our documentation, get help from the community, or reach out to our support team directly.

Support by Plan

Free

Response time:
Community-based
  • Documentation access
  • Community Discord
  • GitHub Issues

Starter / Pro

Response time:
24-48 hours
  • Email support
  • Community Discord
  • Priority issues

Enterprise

Response time:
4 hours
  • Dedicated support engineer
  • Slack/Teams integration
  • SLA guarantee
  • On-call support

Frequently Asked Questions

Quick answers to common questions

Guardrail can be installed via npm (npm install -g @guardrail/cli), Homebrew on macOS (brew install guardrail), or downloaded directly from our website. Visit our installation guide at /install for detailed instructions for all platforms.

Still Need Help?

Send us a message and we'll get back to you as soon as possible.